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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keith Micetich

June 5, 2026

5  out of  5
rating by Keith Micetich
"Excellent customer attention. They've been taking care of us for years, in all aspects of our lives, like we were family members."
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David Thomas

June 4, 2026

5  out of  5
rating by David Thomas
"My insurance premiums have always been lower than their competitors and Randy’s staff is always very helpful!"
We responded:
"Thank you for the amazing review, David! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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John Smith III

June 1, 2026

5  out of  5
rating by John Smith III
"Friendly and helpful. Great relationships and knowledge of clients needs"
We responded:
"Thank you John for the awesome review."
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Kimberly Craddock

May 29, 2026

5  out of  5
rating by Kimberly Craddock
"Randy & His Team continue to meet and exceed our insurance needs!! They were so helpful in making recent changes to our policies."
We responded:
"Thank you Kimberly! Tell DC I said hello."
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Donna McGrath

May 28, 2026

5  out of  5
rating by Donna McGrath
"Love my agent and all of his staff. When I was shopping for coverage, I thought surely State Farm would be the most expensive provider. I was wrong! Excellent customer service and took very good care of me when I had an unfortunate claim with my car."
We responded:
"Donna, thank you for the great review."
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Chris Main

May 19, 2026

5  out of  5
rating by Chris Main
"Randy and his staff are easy to work with and help find the best rates available! I high recommend Randy Terry State Farm."
We responded:
"Chris, thank you for the awesome review. "
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Neka Horton

April 16, 2026

5  out of  5
rating by Neka Horton
"Randy and his team are the best in the business when it comes to customer service. If you need insurance check them out."
We responded:
"Neka, thank you for taking time to recognize my team!! "
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Amy Parker

April 13, 2026

5  out of  5
rating by Amy Parker
"Lindsay always does a fantastic job of fixing issues quickly. I don't think I've ever had to be on the phone with her more than 2 od 3 minutes! Efficiency and superior customer service - Lindsay is the best!"
We responded:
"Thank you Amy for recognizing the outstanding job Lindsey is doing each day for our customers."
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Scott Butler

April 10, 2026

5  out of  5
rating by Scott Butler
"Customer service at the finest!!!! It does not matter who answers the phone to assist you, you will receive the best customer service experience you could think of. Fast and efficient responses are the cherry on top!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mel S

March 8, 2026

5  out of  5
rating by Mel S
"I messaged Lindsey Perry about a situation and she had the issue fixed within 10 minutes."
We responded:
"Mel, thank you for review, Lindsey if very fast and efficient. "
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AMY EPPERSON

February 12, 2026

5  out of  5
rating by AMY EPPERSON
"I have been with State Farm for years. Anytime I have had an issue Lindsey has always directed me in the right direction. The whole team has always went above and beyond to help. Great place!"
We responded:
"Amy, thank you for the positive feedback on Lindsy's efforts."
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Angela Williams

January 9, 2026

5  out of  5
rating by Angela Williams
"Great & friendly service, fair pricing, quickly responds to inquiries!"
We responded:
"Thank you Angela we appreciate your business."
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kellie ewart

January 2, 2026

5  out of  5
rating by kellie ewart
"Walked in to see Dylan and got the best service for the right price!"
We responded:
"Kellie, thank you for the review. Dylan does a great job and I appreciate you taking time to recognize him."
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Anna Grace Young

December 15, 2025

5  out of  5
rating by Anna Grace Young
"Patton here is amazing! Answered any question I had and made sure I fully understood my policy and what it entails! Would definitely recommend to anyone looking for insurance! Would give 10 stars if possible!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rosa Perry

November 26, 2025

5  out of  5
rating by Rosa Perry
"We have always been pleased with our coverage and the quick response when we have had a claim."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shaquana Bufford

November 26, 2025

5  out of  5
rating by Shaquana Bufford
"The agents are always kind & helpful, with prompt service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amber Copeland

November 26, 2025

5  out of  5
rating by Amber Copeland
"Since moving my agent to Randy Terry’s office, I have smoothly added policies while maintaining great rates. The office staff is very knowledgeable and Mr. Terry is willing to help any way he can."
We responded:
"Thank you Amber!!"
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Bonnie Blake

November 10, 2025

5  out of  5
rating by Bonnie Blake
"Everyone is always kind and caring to me. Both agents and office personnel. 😊😊😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tamara Dance

November 7, 2025

5  out of  5
rating by Tamara Dance
"Love the staff. Always very helpful and nice"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Casey Phillips

November 6, 2025

5  out of  5
rating by Casey Phillips
"I had a wreck last year, and the team in Humboldt went above and beyond to help me through the awful experience."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Judy Brackeen

November 5, 2025

5  out of  5
rating by Judy Brackeen
"Had a busted pipe shortly after signing on with State Farm...burst pipes all over town. Callwd my agent and reported it. Within an hour, Randy Terru showed up at the door with his WetVac, and asked where he could help. In all the 40 years + with my other previous company, they never called to ask how kids were after accidents...and never showed at the door offering physical help. Good Job, Mr. Terry. It meant alot!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Donna Condron

November 4, 2025

5  out of  5
rating by Donna Condron
"Very knowledgable and always working to get us the best price. The whole team is friendly, courteous and always ready to assist when needed."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lana

November 3, 2025

5  out of  5
rating by Lana
"Very pleasant people. And they respond in a very reasonable time periods. Rates are amazing too. If you want the real deal, go the State Farm way ASAP! 💃🕺🏽"
We responded:
"Lana, thank you for the 5 star review. This means a lot to me and my team."
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Don Leggett

October 28, 2025

5  out of  5
rating by Don Leggett
"Randy has been my State Farm agent for 22+ years and I have been with State Farm Insurance for most of my adult life. Randy has always been responsive to my insurance needs and questions. I would highly recommend Randy Terry to you for your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Denise Bowen

October 24, 2025

5  out of  5
rating by Denise Bowen
"I transferred from out of town. They were very helpful and made my move smoothly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"