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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bonnie Blake

November 10, 2025

5  out of  5
rating by Bonnie Blake
"Everyone is always kind and caring to me. Both agents and office personnel. 😊😊😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tamara Dance

November 7, 2025

5  out of  5
rating by Tamara Dance
"Love the staff. Always very helpful and nice"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Casey Phillips

November 6, 2025

5  out of  5
rating by Casey Phillips
"I had a wreck last year, and the team in Humboldt went above and beyond to help me through the awful experience."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Judy Brackeen

November 5, 2025

5  out of  5
rating by Judy Brackeen
"Had a busted pipe shortly after signing on with State Farm...burst pipes all over town. Callwd my agent and reported it. Within an hour, Randy Terru showed up at the door with his WetVac, and asked where he could help. In all the 40 years + with my other previous company, they never called to ask how kids were after accidents...and never showed at the door offering physical help. Good Job, Mr. Terry. It meant alot!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Donna Condron

November 4, 2025

5  out of  5
rating by Donna Condron
"Very knowledgable and always working to get us the best price. The whole team is friendly, courteous and always ready to assist when needed."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lana

November 3, 2025

5  out of  5
rating by Lana
"Very pleasant people. And they respond in a very reasonable time periods. Rates are amazing too. If you want the real deal, go the State Farm way ASAP! 💃🕺🏽"
We responded:
"Lana, thank you for the 5 star review. This means a lot to me and my team."
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Don Leggett

October 28, 2025

5  out of  5
rating by Don Leggett
"Randy has been my State Farm agent for 22+ years and I have been with State Farm Insurance for most of my adult life. Randy has always been responsive to my insurance needs and questions. I would highly recommend Randy Terry to you for your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Denise Bowen

October 24, 2025

5  out of  5
rating by Denise Bowen
"I transferred from out of town. They were very helpful and made my move smoothly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sherry Smith

October 16, 2025

5  out of  5
rating by Sherry Smith
"They are very helpful and always are there for us no matter what."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Julie Nolen

September 9, 2025

5  out of  5
rating by Julie Nolen
"Randy and everyone in his office is aways very helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kyle johnson

September 2, 2025

5  out of  5
rating by Kyle johnson
"All of the office staff is professional and friendly. They keep you informed on new laws and breaks in my cost of insurance. I've been with them for 15 years, wouldn't change!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Drew rogers

September 2, 2025

5  out of  5
rating by Drew rogers
"When you visit make sure to ask for Connie! I always recommend her to all of my friends when they need insurance or have questions."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Faith Brown

August 26, 2025

5  out of  5
rating by Faith Brown
"One year ago our house caught fire and we lost everything. Randy Terry from State Farm was there the night of the fire, and we were handed a check the very next day. Doug followed up regularly with the checks we needed to get clothing, food and the other essentials we needed until we could get our new home. We were very impressed with the service and compassion received from State Farm and the promptness in paying the claim. State Farm is definitely the best!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chris Bumpus

August 18, 2025

5  out of  5
rating by Chris Bumpus
"Patton Webb explained to me and my wife the different life insurance products State Farm currently offers, and was able to share examples of how these policies work today and in future scenarios. Patton had previously helped us with commercial insurance as well as personal auto. Each time he was professional and knowledgeable, but also engaging and funny. I would recommend anyone to reach out to Patton to discuss your family's insurance needs. We are elated with both Patton's service and with the State Farm policies and pricing."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tina Surles

July 25, 2025

5  out of  5
rating by Tina Surles
"Randy Terry and his team at State Farm always give excellent service. They give great advice and even give advice on how to save money on insurance. Randy’s team is top notch! They are friendly and knowledgeable. They treat you like family and not just another number. Lindsey called me yesterday and gave me information that was very helpful and saved me money. It was also something that I would have never thought about on my own and I definitely needed to change it. They also make it super easy to make payments. I’m very thankful to have these wonderful people taking care of my insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Clarence Benson

July 24, 2025

5  out of  5
rating by Clarence Benson
"Great service, glad i switched to state farm Randy Terry & his entire group + Patton Webb."
We responded:
"Thank you for the 5 star review."
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Kassandra Ramos

July 24, 2025

5  out of  5
rating by Kassandra Ramos
"I've been with State Farm for years and they have always been good to me. Good people, good insurance, fair prices!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Blackgirl

July 24, 2025

5  out of  5
rating by Blackgirl
"Always a phone call away and willing to help anytime that I need them"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Denita Jones

July 24, 2025

5  out of  5
rating by Denita Jones
"Always a phone call away and willing to help anytime that I need them"
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Charlene Adams

July 16, 2025

5  out of  5
rating by Charlene Adams
"We were involved in a 2 vehicle accident and the other party was at fault. Instead of dealing with their insurance we chose to have our State Farm handle our claim for us because we know our agent and trust everyone in the State Farm office in Humboldt, TN. The handled everything effectively and efficiently getting a claim in place so we could take it to the body shop. Unfortunately our truck was totaled but the people in claims handled everything for us and we were out looking for another vehicle in 3 days. We are both in our 70's and have worked with other insurance companies but State Farm is by far the best both with their help, concern, and the personality of the people you deal with. Thank you State Farm!"
We responded:
"Charlene, all I can say is wow and thank you!! Thank you for recognizing my team and the company. Your kind words are really appreciated. "
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Kristen

July 11, 2025

5  out of  5
rating by Kristen
"We had a great experience with State Farm (Randy Terry's office) when trying to get a life policy setup. We looked at different options, everything was explained to us in detail, and they answered all of our questions. They were very patient with us when we were deciding what to do, and getting signed up was easier than we expected! Highly recommend this office and their staff for your insurance needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jennifer Collins

July 10, 2025

5  out of  5
rating by Jennifer Collins
"I’ve worked with Randy and his staff for over 20 years and the service is remarkable, prompt, and exceptional. I highly recommend them as an insurance provider."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Claire Buchanan

June 26, 2025

5  out of  5
rating by Claire Buchanan
"Very polite and care about their customers."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kay Tignor

June 19, 2025

5  out of  5
rating by Kay Tignor
"I was very pleased with the service I received on the phone today in quickly paying my bill. Thanks!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ryan Barnes

June 12, 2025

5  out of  5
rating by Ryan Barnes
"Payton Webb 10/10"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"