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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy King

March 3, 2025

5  out of  5
rating by Amy King
"Communicated well with me about all details when changes were requested about my policy. Kept me informed about each step in the process. Lindsey communicated promptly via text message when I was at work and unable to talk on the phone. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chris Main

February 25, 2025

5  out of  5
rating by Chris Main
"Randy and his staff are easy to work with and help find the best rates available! I high recommend Randy Terry State Farm."
We responded:
"Chris, thank you for the awesome review. "
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Tim Perry

February 20, 2025

5  out of  5
rating by Tim Perry
"Awesome people!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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angela franz

February 18, 2025

5  out of  5
rating by angela franz
"Patton at State Farm has been so great to work with! He has gone above and beyond! I am grateful to have such a helpful agent!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cheryl Fitzhugh

February 15, 2025

5  out of  5
rating by Cheryl Fitzhugh
"I'd like to say, Thank you for the staff's Courteousness,Professionalism,Knowledge,Kindness and Patience. The staff keeps me informed of upcoming changes to my accounts and I'm appreciative! Great job Patton,Lydia, Connie and the whole team for a job Well-done!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sammie Taylor

January 6, 2025

1  out of  5
rating by Sammie Taylor
"I do not recommend using these people. They are a rip off. They sent a letter saying replace missing shingles, then claim filed for hail damage and now they saying there was not enough hail to damage roof which it hailed 6 time since Aug of 2024. Then they give me a sad story . Why be insured with a company that will not pay you for what you pay for. They say entire roof need to be replaced but only wanted to give a check for less than 1500.00 to replace 3 shingles but they want entire roof done so they canceling my policy. When people go crazy due to scammers, I understand why. Don't use Humboldt state farms. To me they are taking bur money."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please have the policy owner call us directly so we can help resolve any issues. "
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Stacey Greene

December 18, 2024

5  out of  5
rating by Stacey Greene
"Great service. Always very helpful."
We responded:
"Stacey, thank you for recognizing my team. They strive every day to provide top notch customer service. "
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Jeska King

December 12, 2024

5  out of  5
rating by Jeska King
"Everyone was very friendly and helped me with everything I needed! I recommend them to everyone"
We responded:
"Jeska, thank you for the awesome review."
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Stacy King

November 8, 2024

5  out of  5
rating by Stacy King
"Exceptional service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nepeer

October 14, 2024

5  out of  5
rating by Nepeer
"Always helpful, courteous and professional. Timely responses and excellent customer service."
We responded:
"We appreciate the awesome review. "
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Megan Houston

October 2, 2024

5  out of  5
rating by Megan Houston
"The team at State Farm has always been very helpful and quick to respond. Efficient and kind"
We responded:
"Megan, thank you for the kind words. Not sure if we could get a better review than kind and efficient. My team goes above board and it's nice to be recognized. "
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Hayden Main

September 27, 2024

5  out of  5
rating by Hayden Main
"Randy is his team are fantastic! Extremely helpful, and answer any questions I bring to them! As a young adult I'm glad to see no judgement are made in the office about my age!"
We responded:
"Hayden, thank you for the awesome compliment. My team is the best!!"
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Missy Harrell

September 24, 2024

5  out of  5
rating by Missy Harrell
"Outstanding service and they beat my current insurance prices!"
We responded:
"Missy, it was our pleasure to help you with your home and auto insurance needs."
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Tim Perry

September 4, 2024

5  out of  5
rating by Tim Perry
"Randy’s team is awesome! They respond very quickly, they have tremendous knowledge and most importantly they care about their clients!"
We responded:
"Thank you Tim. My team is the backbone of the agency and I appreciate you taking time to notice their efforts."
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Martin Jelinek

June 28, 2024

5  out of  5
rating by Martin Jelinek
"Great team, alway there to help with any claims, issues or questions. Excellent customer service,"
We responded:
"Martin, thank you for the awesome review. We love every review we receive, especially those who understand the importance of customer service. "
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Julie Crenshaw

June 27, 2024

5  out of  5
rating by Julie Crenshaw
"Customer service is top notch! I love that when I call I get to speak to a person, not an automated service, and that they are in the local office, not a call center half way around the world."
We responded:
"Thank you Julie. Having a local office is a big advantage."
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John Crenshaw

June 27, 2024

5  out of  5
rating by John Crenshaw
"Randy and his team do an excellent job!"
We responded:
"John, Thank you for the review!!"
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Tyler Hawks

May 31, 2024

5  out of  5
rating by Tyler Hawks
"Randy Terry, Lindsey Perry and the rest of the insurance pros at State Farm in Humboldt, Tennessee are great! I’ve had my insurance with them for almost 20 years, with no complaints. They are excellent every time I need assistance."
We responded:
"Tyler, getting this review from you is second to no one other than your Dad! Thank you for trusting us with your insurance needs. "
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John Burleson

May 30, 2024

5  out of  5
rating by John Burleson
"Randy and his team are responsive are caring."
We responded:
"Thank you John!"
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J Baum

May 29, 2024

5  out of  5
rating by J Baum
"Amazing staff, great customer service, always there when needed. Lindsey and Dylan help any way possible."
We responded:
"Thank you for the awesome review. "
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Nicole Penney

May 28, 2024

5  out of  5
rating by Nicole Penney
"Amazing Staff - Patton & Connie have worked with me to insure that my policies are exactly what I need for my business, home and life. Thank you so much for such amazing care and customer services."
We responded:
"Nicole, thank you for recognizing my team’s efforts. "
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Juanita Woodard-Ward

May 23, 2024

5  out of  5
rating by Juanita Woodard-Ward
"A very professional and friendly staff!!! I really do appreciate their business...Thanks a lot!!!😍"
We responded:
"Thank you for the review and for recognizing my team."
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Savvy Beautique

April 16, 2024

5  out of  5
rating by Savvy Beautique
"Connie Rogers was so helpful today with my claim , love doing business with State Farm in Humboldt!"
We responded:
"We love Savvy!"
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Monica Plunk

February 15, 2024

5  out of  5
rating by Monica Plunk
"Recently switched to State Farm’s and of course had my first home owners claim ever. They have been so amazing and went beyond helping me get everything resolved. From helping me find a restoration company for clean up, getting an adjuster out asap, and answering all my million questions so quickly! For sure a company you can trust."
We responded:
"Monica, thank you for the kind words. Our claims partner's do a great job! "
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Tammy K

February 7, 2024

5  out of  5
rating by Tammy K
"I have had State Farm Insurance since I was 16 years old. That’s a lot of years they have taken care of my vehicles. Thank you for always making sure it is to my satisfaction! Everyone in the office is always so eager to help it makes the process lots easier. Thanks Lindsey and everyone!"
We responded:
"Thank you Tammy. Lindsey has been a great addition to our team."